Before we arrive
Note: If you select the service option that requires Zomg The Handyman to move a product through your home at all. Please understand that we can not be responsible for any damage to any part of your home through this process. These products have awkward weight distribution and are unusually hard to move through your home,. the path way and assembly area must be cleared of all personal belongs and floors covered to protect them from damage. Thank you, Zomg The Handyman
At Zomg The Handyman, we understand that manufacturer shipping issues can occasionally delay an assembly. While we work with manufacturers that have excellent records for shipping complete orders, problems can still occur that are beyond our control.
Our Additional Service Visit Charge Protection Plan protects you from paying an additional service visit charge if we must return because parts are found to be missing from, or damaged within, shipment boxes that were delivered and onsite before your scheduled service appointment.
Opt-Out Notice: If you choose not to purchase the Additional Service Visit Charge Protection Plan, an Additional Service Visit Charge of $195 (or up to the full amount of the order) will apply if an additional visit is required because: Parts are missing from or damaged within shipment boxes that were delivered and onsite at the scheduled appointment; or Replacement parts are required to complete your assembly. Please Note: Manufacturers do not reimburse Zomg The Handyman for the cost of additional service visits or the travel, labor, scheduling, and administrative time associated with shipment shortages or damaged parts. Depending on the circumstances.
Opt-In Notice: If you purchase this optional protection and parts are discovered to be missing from or damaged within shipment boxes that were delivered and onsite at the time of your scheduled service appointment, we will return one additional time at no additional charge after the replacement parts have arrived to complete your assembly. ***This Protection Plan Covers: Parts missing from shipment boxes that were delivered and onsite. Parts damaged or defective within shipment boxes that were delivered and onsite. One additional service visit to complete your assembly after replacement parts have arrived. This plan doest NOT Cover the scenarios outlined above.
Product Placement: If I want the unit in a specific location I will have the floor marked prior to the scheduled assembly service appointment. Please make sure that you have given consideration to where you want your unit to be before we arrive for our assembly service appointment.
Sturdy/Level Foundation: I confirm that the floor where the unit will be assembled can support its weight safely and securely and the floor is level per the manufacturers requirement. Product leveling is not included in the Assembly Service pricing.
Residential Product Floor Anchoring: Most REP Fitness Equipment Products do not need to be anchored but some products do offer or discuss anchoring. Please make sure that you discuss with REP Fitness if your product should be anchored or anchoring should be considered. If so reach out to us through [email protected] to find out about the cost of anchoring.
