Refund Policy
At Zomg The Handyman, we strive to provide high-quality home services that meet or exceed your expectations. If you are not satisfied with our services or encounter any issues, please review our refund policy below:
1. Refund Eligibility:
- Refunds may be issued under the following circumstances:
- Service not rendered: If we fail to provide the agreed-upon service due to unforeseen circumstances or our inability to fulfill the request.
- Unsatisfactory service: If you are dissatisfied with the quality or outcome of the service provided, we may offer a partial or full refund, depending on the situation.
2. Refund Requests:
- To request a refund, please contact our customer service team within 5 days of the service completion date. You can reach us by phone at 818 350 9083 or by email at support@zomgthehandyman.com
- Please provide details of the issue or reason for the refund request, along with any relevant documentation or evidence to support your claim.
3. Refund Process:
- Once we receive your refund request and assess the situation, we will determine whether a refund is warranted based on our refund eligibility criteria.
- If approved, refunds will be issued to the original payment method used for the transaction. Please allow business days for the refund to reflect in your account, depending on your financial institution's processing time.
4. Non-Refundable Fees:
- Please note that certain fees may be non-refundable, such as booking fees or service charges. These fees are used to cover administrative costs associated with processing your request.
5. No-Show Policy:
- If you fail to cancel your appointment and do not show up at the scheduled time, you may not be eligible for a refund. We encourage you to cancel or reschedule appointments in advance to avoid any inconvenience.
6. Changes to Policy:
- Zomg The Handyman reserves the right to modify or update this refund policy at any time. Any changes will be communicated to customers via email or through our website.
7. Contact Us:
- If you have any questions or concerns about our refund policy, please contact us at support@zomgthehandyman.com. Our customer service team is here to assist you and address any issues you may encounter.
