This Privacy Policy describes how Zomg The Handyman ("we," "us," or "our") collects, uses, and discloses personal information when you use our website (www.zomgthehandyman.com) or our mobile application (the "App"), as well as the choices you have associated with that information.
Information We Collect
We may collect and process the following types of personal information:
- Information You Provide: When you sign up for an account, book a service, or communicate with us, you may provide personal information such as your name, email address, phone number, and home address.
- Transaction Information: We collect details of transactions you carry out through our platform, including payment information.
- Usage Information: We may collect information about how you interact with our website or App, including IP addresses, device information, and browsing activity.
- Location Information: With your consent, we may collect precise location data from your mobile device when you use our App.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and maintain our services, including scheduling appointments and delivering home services.
- To communicate with you about your account, bookings, and updates to our services.
- To personalize your experience and improve our website and App.
- To process payments and prevent fraud.
- To comply with legal obligations and resolve disputes.
Sharing of Information
We may share your personal information with third parties in the following circumstances:
- With service providers and contractors who assist us in delivering our services.
- With third-party vendors and payment processors to facilitate transactions.
- With law enforcement or regulatory authorities if required by law or to protect our rights.
Your Choices
- You may update or correct your account information at any time by logging into your account settings.
- You may opt out of receiving promotional emails by following the instructions in those emails.
- You may disable location tracking through your device settings or the App settings.
Data Security
We take reasonable measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at support@zomgthehandyman.com.
